Frequently asked questions
What kind of custom portraits do you create?
I create unique digital clipart-style portraits of people, dogs, cats, and horses. You can choose a single subject or multiple, and I can create memorial pieces that honour pets or loved ones who have passed.
How does the process work?
It’s simple:
- Select a digital, framed or block mounted item.
- Upload your photos and share any personalised details you’d like included.
- I create your custom artwork.
- Review your artwork, if required.
- Receive your order.
What kind of photos do you need?
Clear, well-lit images work best. You can send more than one photo feel free to email more than one image through. Email hello@pawsmanesnandme.com.au
Include your order name and details.
How long does it take to receive my artwork?
Standard turnaround time is usually 3–5 days for digital copies, framed and printed blocks will be posted within 5-7 days. If you need it sooner, express creation may be available, just let me know.
Can I request changes to the artwork?
Yes. Each order includes one complimentary revision for adjustments to details, colours, or features. Additional revisions can be added if needed for a small fee. Just select YES under the review tab when ordering.
You will receive a low quality, watermarked version to make changes from. The high quality finished product will be sent upon completion.
Can you combine multiple photos into one portrait?
Absolutely. If your subjects weren’t photographed together, I can still bring them into the same artwork.
Email extra images to hello@pawsmanesandme.com.au
Can I use my portrait commercially?
Personal use is included (printing, gifting, sharing, etc.). If you need commercial rights, please contact me for licensing options.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I print my digital file?
You can print at home, at your local print shop, or through an online printing service.
They are easily uploaded for you to order prints or giftware of your choice.
What file type will I receive?
You’ll receive a high-resolution digital file (PNG) suitable for printing at home or through a professional print service.
